How We Bill

The District bills monthly, after the service has been provided.

Important Notice:
New rates in effect May 1, 2024 – Monthly Sewer User Bills will be $47.00 for all residential customers.
The increase will be reflected on your June 1, 2024 bill.
For more information view complete approved ordinance: Sewer User Ordinance 23-02 

Payment is due in the District office on the due date printed on the bill. The District allows 21 days for payment, calculated from the date the bills are mailed.

A 10% penalty will be added to all payments received after 11:59 pm on the due date.

Please call promptly to notify the office staff of any name or address corrections and notify the office staff if you are selling your home.

By Ordinance, the District only bills property owners. Renters will not receive bills. This is done to protect the property owner from adverse action being taken by the District as a result of non-payment of the sanitary sewer service bills by your tenant.

Please see notice NMWRD Rate Increase Letter 2024

NOTICE: The District is currently working on a Facility Plan Update and a review of Efficiencies and Operations. A Decennial Committee will include representatives from the District and the Villages that we service. Among many things, the Committee will review the District’s rate structure and charges. Meetings will begin in September.

If you are experiencing a sewer backup or other sewer emergency
Call (847) 526-3300 option 1, 24 hours a day.

Address
113 Timber Trail
PO Box 240
Island Lake, IL 60042
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Mailing Address
PO Box 240
Island lake, IL 60042
Contact Information
Phone: 847-526-3300
Fax: 847-526-3349
Office Hours

Monday-Friday
8:00a.m. to 4:00 p.m.

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