Payment Options

Registration Now Available for New Customer Billing Portal

Registration is now open for our new customer billing portal. To register your account, click this link 

The new billing portal will allow customers to:


Phone call bill payment can be completed by calling the New Automated number below.


Payments handled through phone call can only be completed using electronic payment options. Phone call bill payment can be completed at any time of the day and any day of the week.

Direct Debit

NMWRD offers a direct debit program. An enrollment form may be found on our website at Direct Debit Form or you may call our office to have a form mailed to you.

Pay On-line Thru Your Bank

Many of our customers use online bill pay from their bank. Please keep in mind that banks mail checks to the District, please allow plenty of time for the check to reach the District.

By Mail

Please allow 7 working days for mail delivery and please use the enclosed envelope to mail to:

PO Box 240
Island Lake IL 60042

On-Line Thru Our Website- via the Illinois State Treasurers website

Payments may be made online at E-PAY with a Visa, MasterCard and E-check. No additional fees will be charged.

Payments in Person

To pay in person during office hours our address is:

113 Timber Trail
Island Lake IL 60042

Transactions at drive up window: Please have your transaction ready. If you do not have a payment stub, please pay inside

Drop Box

Payments are also accepted at the 24 hour drop box located at:

113 Timber Trail
Island Lake IL 60042

Advance Payment

The District offers a $1.00 rebate credit per billing period where prepayment in full is received and no bill is mailed for that period. You may pay in advance for as many months as you wish. The District will administer the $1.00 rebate as a credit to your account for each month that a bill does not have to be produced or mailed and a credit remains on your account. This means prepayment in full must be received by the 28th of the month, before bills are produced and mailed.

NOTICE: The District is currently working on a Facility Plan Update and a review of Efficiencies and Operations. A Decennial Committee will include representatives from the District and the Villages that we service. Among many things, the Committee will review the District’s rate structure and charges. Meetings will begin in September.

If you are experiencing a sewer backup or other sewer emergency
Call (847) 526-3300 option 1, 24 hours a day.

113 Timber Trail
PO Box 240
Island Lake, IL 60042
View Map
Mailing Address
PO Box 240
Island lake, IL 60042
Contact Information
Phone: 847-526-3300
Fax: 847-526-3349
Office Hours

8:00a.m. to 4:00 p.m.

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